Using Pleo-Paired
How Paired cut one day of admin work a week with Pleo
The challenge
Paired is an app helping couples stay in love long after the butterflies have settled down. Every day, Paired delivers bite-sized conversation starters, expert insights, and interactive games that turn “How was your day?” into deeper moments of connection. Backed by expert therapists and built with heart, this UK-based startup is reimagining what it means to grow together.
While users were deepening their connections, Paired’s finance team found itself dealing with time-consuming financial processes that made scaling difficult. Manual payments, scattered receipts, and inefficient workflows were creating bottlenecks, holding the team back from more strategic, high-impact work.
There were the all-too-familiar headaches: risk of human error, missed payment terms, and unnecessary admin. The team needed a way to cut the busywork and bring control (and calm) to their financial operations. Some things stood in the way, though:
Manual payments hassle
Keying in every invoice by hand was tedious, error-prone, and a total time thief. The team couldn’t take advantage of the payment terms they had worked hard to negotiate because they were too tied up in admin work.
Limited card access
With only two directors holding company cards in the beginning, the rest of the team had to cover some travel costs themselves and then await reimbursements. It slowed everyone down and turned simple purchases into a drawn-out process.
Disorganised receipt tracking
Paper receipts stuffed in bags and scanned days later (if they survived the trip) were disruptive and ultimately made expense management feel more like a mundane treasure hunt than a streamlined system.
The solution
With Pleo, Paired found a smarter way to manage spend, saving hours each week and turning finance into a strategic enabler. Manual payments were replaced with automation, supplier spend became easier to track, and the whole team gained the freedom to focus on more interesting projects that help improve the business.
"Pleo has helped us automate key finance processes and drive efficiencies across the entire business. Instead of chasing receipts or filling out forms, we can focus on what matters, and everyone at Paired now has the tools to spend smarter."
— Magda Tulacz, Head of Finance
The results
By switching to Pleo, Paired turned their finance function into a well-oiled, forward-focused engine. Automation took over the grunt work, insights came in real-time, and every team member got the power to spend smarter. Last but not least, finance stopped chasing admin and started driving the business forward.
More efficient invoice payments
With Pleo, supplier details and due dates are auto-scanned, removing error risk and allowing the team to schedule payments in advance. And those carefully negotiated terms are finally getting the airtime they deserve.
Clearer spend visibility
Pleo’s subscription management puts supplier spend front and centre. Manual analysis is a thing of the past, and the finance team can now get instant insights and early warnings when costs creep up.
Smart spending in every department
From offsites to online courses, every Paired employee now gets access to Pleo cards when they need them. No more waiting, fronting costs, or chasing reimbursements.
Vendor budgets under control
With vendor cards, finance can now set vendor-specific budgets and track spend in real-time.
A day saved, every week
By automating the admin work, Pleo gave Paired’s finance team something priceless: time. A full workday saved every week is now spent on strategy, not spreadsheets.
More customer cases
Cooltra
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Biochem
How Biochem reduced their manual admin by 20 hours a week with Pleo
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